Client Listening : Why it Pays and How to Do it
Sally Dyson
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Sally Dyson
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Michelle Murray
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Michelle Murray
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Redefining Matter Management : A Best Practice Guide to Improving Processes and Profitability
Peter Bennett
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Redefining Matter Management : A Best Practice Guide to Improving Processes and Profitability
Peter Bennett
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Budgeting and Negotiating Fees with Clients : A Lawyer's Guide
Sally Dyson
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Budgeting and Negotiating Fees with Clients : A Lawyer's Guide
Sally Dyson
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Client Listening : Why it Pays and How to Do it
Sally Dyson
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Client Listening : Why it Pays and How to Do it
Sally Dyson
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The Client Experience : How to Optimize Client Service and Deliver Value
Sally Dyson
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Sally Dyson
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The Client Experience : How to Optimize Client Service and Deliver Value
Scott Rechtschaffen
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The Client Management Toolkit for Law Firms
Andrew Hedley
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Innovations in Client Experience
Ken Grady
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