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First, Break All The Rules

First, Break All The Rules

by Marcus Buckingham and Curt Coffman

3.00 out of 5 (1 ratings)

Format:
Paperback 
Pages:
320 
Publisher:
SIMON & SCHUSTER 
Publication Date:
20 June 2005 
Category:
Management & Management Techniques 
ISBN:
9781416502661 

Description

Great managers do not help people overcome their weaknesses. They do not believe that each person has unlimited potential. They do play favourites and they break the 'Golden Rule' book everyday. This amazing book explains why great managers break all the rules of conventional wisdom. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great, front-line managers will suffer. Great managers are the heroes of this book. Vivid examples show how, as they select, focus, motivate and develop people, great managers turn talent into performance. Finally, the authors have distilled the essence of good management practice into twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

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Showing 1-2 out of 2 reviews.

  • The Summary: Gallup interviewed thousands of managers to figure out who's great and who's average. What they found is great managers do not follow any rules and treat each case individually.The Take Away: This was a tough book to read for two reasons -- it doesn't tell a story and better read in chunks and my personal circumstances.The book stressed and emphasized that managers know their people, their situations at home and work. The circumstances that they face in each. Communication, trust and respect were core competencies of great managers -- and it went both ways.Again and again it made me realize how bad things were in my own work life. There were twelve questions I wish I had jotted down. I meant to. But one of them was knowing your job and your role -- I know neither. And my newest supervisor seems reluctant to allow either to reach me.

    3.00 out of 5

    slpenney07

  • Every manager and employee needs to read this book. Their ideas on choosing for talent and creating paths that don't lead to management really resonated with me. I can only hope that I work for a company where these ideas are put into practice.

    out of 5

    jcopenha

Reviews provided by Librarything.

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