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Survey Research by Telephone, Paperback / softback Book

Survey Research by Telephone Paperback / softback

Part of the Sage Library of Social Research series

Paperback / softback

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The telephone survey is now the dominant survey technique.

When the first edition of this volume was published, many researchers were making the transition from mail to face-to-face interviewing to telephone surveys.

However, much material from the first edition remains applicable today.

Additional material in this second edition includes a summary of changes in telephone surveys that have occurred during the last five years.

The author also analyzes the comparative advantages and disadvantages of mail, face-to-face and telephone surveys, and discusses the legal and ethical dilemmas raised by technological and methodological developments in telephone survey research.

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