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Managing for Public Service Performance : How People and Values Make a Difference, Hardback Book

Managing for Public Service Performance : How People and Values Make a Difference Hardback

Edited by Peter (Professor Emeritus of Public Administration and Organization Science, Professor Emer Leisink, Lotte B. (Professor, Professor, Aarhus University) Andersen, Gene A. (Professor of Public Administration and Policy, Professor of Public Administration a Brewer, Christian B. (Associate Professor, Associate Professor, Aarhus University) Jacobsen, Eva (Professor of Strategic Human Resource Management, Professor of Strategic Human Resource Knies, Wouter (Associate Professor, Associate Professor, Utrecht University) Vandenabeele

Hardback

Available to Order - This title is available to order, with delivery expected within 2 weeks

Description

How can management make a meaningful contribution to the performance of public services?

Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change.

To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions.

Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management.

It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service.

By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.

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£115.00

Available to Order - This title is available to order, with delivery expected within 2 weeks
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