Creative Demons and How to Slay Them
Richard Holman
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Format: Book (Hardback)
Coaching Salespeople into Sales Champions : A Tactical Playbook for Managers and Executives
Keith Rosen
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Craft Beer Design : The Design, Illustration and Branding of Contemporary Breweries
gestalten
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One Million Followers, Updated Edition : How I Built a Massive Social Following in 30 Days
Brendan Kane
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The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
Robbie Kellman Baxter
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Data-Driven Marketing : The 15 Metrics Everyone in Marketing Should Know
Mark Jeffery
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Insight Selling : Surprising Research on What Sales Winners Do Differently
Mike Schultz
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Differentiate or Die : Survival in Our Era of Killer Competition
Jack Trout
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Selling Luxury : Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
Robin Lent
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Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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Sense : The book that uses sensory science to make you happier
Russell Jones
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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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For the Culture : The Power Behind the World's Most Successful Brands, from Apple to Beyonce
Marcus Collins
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Beyond Disruption : Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs
W. Chan Kim
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The Art of Client Service : The Classic Guide, Updated for Today's Marketers and Advertisers
Robert (University of Texas at Austin) Solomon
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The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money
B. Joseph Pine II
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Sales EQ : How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
Jeb Blount
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The PR Masterclass : How to develop a public relations strategy that works!
Alex Singleton
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Share This : The Social Media Handbook for PR Professionals
CIPR (Chartered Institute of Public Relations)
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The Irresistible Offer : How to Sell Your Product or Service in 3 Seconds or Less
Mark Joyner
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Predictable Prospecting: How to Radically Increase Your B2B Sales Pipeline
Marylou Tyler
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The New Power Base Selling : Master The Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition
Jim (Holden International) Holden
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Format: Book (Hardback)