Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Statistics : A Component of the Research Process, 2nd Edition
Peter Hernon
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Viewing Library Metrics from Different Perspectives : Inputs, Outputs, and Outcomes
Robert E. Dugan
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The Facet Library Management Collection
Wyoma VanDuinkerken
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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Encyclopedia of Computer Science and Technology : Volume 16 - Index
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 16 - Index
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 14 - Very Large Data Base Systems to Zero-Memory and Markov Information Source
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 2 - AN/FSQ-7 Computer to Bivalent Programming by Implicit Enumeration
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 5 - Classical Optimization to Computer Output/Input Microform
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 6 - Computer Selection Criteria to Curriculum Committee on Computer Science
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 8 - Earth and Planetary Sciences to General Systems
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 9 - Generative Epistemology of Problem Solving to Laplace and Geometric Transforms
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 10 - Linear and Matrix Algebra to Microorganisms: Computer-Assisted Identification
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 12 - Pattern Recognition: Structural Description Languages to Reliability of Computer Systems
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 16 - Index
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 14 - Very Large Data Base Systems to Zero-Memory and Markov Information Source
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 3 - Ballistics Calculations to Box-Jenkins Approach to Time Series Analysis and Forecasting
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 14 - Very Large Data Base Systems to Zero-Memory and Markov Information Source
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 3 - Ballistics Calculations to Box-Jenkins Approach to Time Series Analysis and Forecasting
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 5 - Classical Optimization to Computer Output/Input Microform
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 2 - AN/FSQ-7 Computer to Bivalent Programming by Implicit Enumeration
Jack Belzer
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