Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Mystery Shopper Journal -126 pages-6x9 -Inches, Paperback / softback Book

Mystery Shopper Journal -126 pages-6x9 -Inches Paperback / softback

Paperback / softback

Item not Available

Description

A Mystery Shopper is a person who poses as a real customer whilst assessing customer service provided by a company or organization. 

An assignment might be a quick visit to the bank to make a general inquiry, or it might be an overnight stay at a hotel. As well as visiting places, we also do telephone calls, emails, posts on social media sites, letters, website surveys, and even home visits (where representatives visit you in the comfort of your own home).

Information

£7.99

Item not Available
Item not Available
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information