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Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives - eBook

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High Velocity Itsm : Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing - eBook

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Servicing Itsm : A Handbook of Service Descriptions for It Service Managers and a Means for Building Them - eBook

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Architecting Itsm : A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure - eBook

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Organizing Itsm : Transitioning the It Organization from Silos to Services with Practical Organizational Change - eBook

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BCS Improving Productivity Using IT Level 2 : Level 2 - Book

BCS Improving Productivity Using IT Level 2 : Level 2

CiA Training Ltd.

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BCS Improving Productivity Using IT Level 3 : Level 3 - Book

BCS Improving Productivity Using IT Level 3 : Level 3

CiA Training Ltd.

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BCS ITQ Level 1 Improving Productivity Using IT - Book

BCS ITQ Level 1 Improving Productivity Using IT

CiA Training Ltd.

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BCS IT Security Level 1 : Level 1 - Book

BCS IT Security Level 1 : Level 1

CiA Training Ltd.

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