How to Talk to Customers : Create a Great Impression Every Time with MAGIC
Diane Berenbaum
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
Chip R. Bell
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
Chip R. Bell
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Unleashing Excellence : The Complete Guide to Ultimate Customer Service
Dennis Snow
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Unleashing Excellence : The Complete Guide to Ultimate Customer Service
Dennis Snow
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The Relationship Revolution : Closing the Customer Promise Gap
Larry Hochman
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Beyond the Familiar : Long-Term Growth through Customer Focus and Innovation
Patrick Barwise
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Just Ask a Woman : Cracking the Code of What Women Want and How They Buy
Mary Lou Quinlan
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Indispensable : How To Become The Company That Your Customers Can't Live Without
Joe Calloway
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It's All About Service : How to Lead Your People to Care for Your Customers
Ray Pelletier
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How to Say it: Creating Complete Customer Satisfaction
Jack Griffin
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Brick Wall Breakthrough. What The !@#$ Do I Do Next? : Actions for Exceptional Sales & Service.
Shelley F Hall
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Who Stole My Customer?? : Winning Strategies for Creating and Sustaining Customer Loyalty
Harvey Thompson
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Who Stole My Customer?? : Winning Strategies for Creating and Sustaining Customer Loyalty
Harvey Thompson
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Definitive Guide to Social CRM, The : Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits
Barton J. Goldenberg
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Partnering with the Frenemy : A Framework for Managing Business Relationships, Minimizing Conflict, and Achieving Partnership Success
Sandy Jap
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Advocate Marketing : Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships
Barbara Thomas
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So, What's the Bottom Line? : 76 Proven Marketing Tips & Techniques for Building Your Business and Personal Brand
Yitzchok Saftlas
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Magnetic Service : The Secrets of Creating Passionately Devoted Customers
Chip Bell
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