Profit in Plain Sight : The Proven Leadership Path to Unlock Profit, Passion, and Growth
Anne C. Graham
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Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success
Leonard L. Berry
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Free, Perfect, and Now : Connecting to the Three Insatiable Customer Demands: A CEO's True Story
Robert Rodin
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Chocolates on the Pillow Aren't Enough : Reinventing The Customer Experience
Jonathan M. Tisch
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The Connectors : How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life
Maribeth Kuzmeski
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The Connectors : How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life
Maribeth Kuzmeski
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Clientelligence : How Superior Client Relationships Fuel Growth and Profits
Michael B. Rynowecer
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Truth About What Customers Want, The
Michael R. Solomon
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The Social Trade Show : Leveraging Social Media and Virtual Events to Connect With Your Customers
Traci Browne
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Invisible Sale, The : How to Build a Digitally Powered Marketing and Sales System to Better Prospect, Qualify and Close Leads
Tom Martin
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Invisible Sale, The : How to Build a Digitally Powered Marketing and Sales System to Better Prospect, Qualify and Close Leads
Tom Martin
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Social Business Imperative, The : Adapting Your Business Model to the Always-Connected Customer
Clara Shih
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Social Business Imperative, The : Adapting Your Business Model to the Always-Connected Customer
Clara Shih
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Taking Your Customer Care(TM) to the Next Level : Customer Retention Depends Upon Customer Care
Steve Brubaker
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The Come Back Culture : 10 Business Practices That Create Lifelong Customers
Jason Young
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Walking the Design for Six Sigma Bridge with Your Customer
Carl Cordy
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Sorry Spock, Emotions Drive Business : Proving the Value of Creative Ideas With Science
Adam W. Morgan
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Rockstar Service, Rockstar Profits : Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life
David Brownlee
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Keep Your Customers : How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Ali Cudby
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Raving Patients : The Definitive Guide To Using Reputation Marketing To Attract Hundreds Of New Patients
Len Tau
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Live Video Revolution : How to Get Massive Customer Engagement and Skyrocket Sales with Live Video
Joel Comm
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The Spirit of Hospitality : How to Add the Missing Ingredients Your Business Needs
Larry Stuart
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Boomerang! : Coach Your Team to be the Best and See Customers Come Back Time After Time!
Nick Drake-Knight
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Get Your Stuff and Get Out! : Why Customer Service Sucks and How We Can Make It Great Again!
Bryan Horn
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