Reference Services and Public Policy
Richard D. Irving
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Personnel Issues in Reference Services
Bill Katz
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Opportunities for Reference Services : The Bright Side of Reference Services in the 1990's
Bill Katz
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Reference Services and Technical Services : Interactions in Library Practice
Gordon Stevenson
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The Reference Librarian and Implications of Mediation
M. Keith Ewing
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Applied Theatre: Creative Ageing
Sheila McCormick
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Applied Theatre: Creative Ageing
Sheila McCormick
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Emotional Intelligence and Critical Thinking for Library Leaders
Gary L. Shaffer
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Emotional Intelligence and Critical Thinking for Library Leaders
Gary L. Shaffer
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A Guide to Developing End User Education Programs in Medical Libraries
Elizabeth Connor
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A Guide to Developing End User Education Programs in Medical Libraries
Elizabeth (Daniel Library, The Citadel, USA) Connor
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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Russian and East European Books and Manuscripts in the United States : Proceedings of a Conference in Honor of the Fiftieth Anniversary of the Bakhmeteff Archive of Russia
Tanya Chebotarev
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Russian and East European Books and Manuscripts in the United States : Proceedings of a Conference in Honor of the Fiftieth Anniversary of the Bakhmeteff Archive of Russia
Tanya Chebotarev
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Interlibrary Loan and Document Delivery in the Larger Academic Library : A Guide for University, Research, and Larger Public Libraries
Lee Andrew Hilyer
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Interlibrary Loan and Document Delivery in the Larger Academic Library : A Guide for University, Research, and Larger Public Libraries
Lee Andrew Hilyer
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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