Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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BTEC L1/L2 Tech Award Engineering Student ActiveBook
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The Field Guide to Understanding 'Human Error'
Sidney Dekker
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Engineering Problem Solving with C++ International Edition PDF eBook
Delores M Etter
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How to Rebuild Honda B-Series Engines
Jason Siu
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Portfolio and Programme Management Demystified : Managing Multiple Projects Successfully
Geoff Reiss
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The Human Factor : Revolutionizing the Way People Live with Technology
Kim J. (University of Toronto, Canada) Vicente
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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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Foundations of Decision Analysis, Global Edition
Ali E. Abbas
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Next Generation Safety Leadership : From Compliance to Care
Clive Lloyd
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Principles of Occupational Health and Hygiene : An introduction
Sue Reed
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Andy & Me : Crisis & Transformation on the Lean Journey
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Safety-II in Practice : Developing the Resilience Potentials
Erik Hollnagel
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The Model T Ford Car - Its Construction, Operation and Repair. a Complete Practical Treatise Explaining the Operating Principles of All Parts of the F
Victor Wilfred Page
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Concentration Inequalities : A Nonasymptotic Theory of Independence
Stephane Boucheron
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Great Jobs for Engineering Majors, Second Edition
Geraldine Garner
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Engineering with Mathcad : Using Mathcad to Create and Organize your Engineering Calculations
Brent Maxfield
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Complete PCB Design Using OrCad Capture and Layout
Kraig Mitzner
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Assumption-Based Planning : A Tool for Reducing Avoidable Surprises
James A. Dewar
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The Big Book of Maker Skills : Tools & Techniques for Building Great Tech Projects
Chris Hackett
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The Safety Anarchist : Relying on human expertise and innovation, reducing bureaucracy and compliance
Sidney Dekker
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Safety-II in Practice : Developing the Resilience Potentials
Erik Hollnagel
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The Reflective Practitioner : How Professionals Think in Action
Donald A. Schon
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The Basics of Process Improvement
Tristan (Senior Vice President, Technology Operations, Proces Boutros
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