Service Offerings and Agreements ITIL Intermediate Capability Handbook PDF
by itSMF UK
Part of the ITIL Capability Handbook Suite series
Description
This quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.Key features:Authored and quality assured by itSMF UKThis guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements syllabusPart of a four-book series covering the Intermediate Capability syllabusA handy, portable, pocket-sized reference book, ideal for ITIL practitionersThis study aid focuses on the core knowledge that candidates need to acquire at Bloom levels 1 and 2, including a knowledge and comprehension of the material that supports the syllabus.
Information
-
Download - Immediately Available
- Format:PDF
- Pages:192 pages
- Publisher:The Stationery Office Ltd
- Publication Date:31/10/2014
- Category:
- ISBN:9780113314515
Information
-
Download - Immediately Available
- Format:PDF
- Pages:192 pages
- Publisher:The Stationery Office Ltd
- Publication Date:31/10/2014
- Category:
- ISBN:9780113314515
