Difficult Conversations : How to Discuss What Matters Most Paperback / softback
by Bruce Patton, Douglas Stone, Sheila Heen
Paperback / softback
Description
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing.
We all have conversations that we dread and find unpleasant.
But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works.
Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Information
-
Less than 10 available - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:272 pages
- Publisher:Penguin Books Ltd
- Publication Date:25/05/2000
- Category:
- ISBN:9780140277821
Other Formats
- Paperback / softback from £9.85
- EPUB from £4.99
£12.99
£10.75
Information
-
Less than 10 available - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:272 pages
- Publisher:Penguin Books Ltd
- Publication Date:25/05/2000
- Category:
- ISBN:9780140277821