Supporting your high street Find out how »
Basket Image


Communication Skills for Business Professionals, Mixed media product Book


Communication Skills for Business Professionals, second edition, is a student-friendly introduction to effective communication in the workplace.

Engagingly written, the text covers foundational topics such as audience, influence, channels, conflict and persuasion, before investigating more complex areas such as intercultural communication, virtual communication, researching in the era of 'fake news' and strategies for successful written communication.

Taking a broad and current approach to concepts of communication and workplaces, Communication Skills for Business Professionals explores situations from virtual meetings between indie creatives, to speeches given by politicians, while still covering more traditional forms of professional communication, such as pitching to boards and memos.

New pedagogical features such as interactive questions and answers, skill builder class activities, margin definitions and links to online content make this book indispensable for teachers and students of communications alike.


  • Format: Mixed media product
  • Pages: 488 pages, Worked examples or Exercises; 23 Tables, color; 72 Halftones, color; 53 Line drawings, co
  • Publisher: Cambridge University Press
  • Publication Date:
  • Category: Business communication & presentation
  • ISBN: 9781108594417


Free Home Delivery

on all orders

Pick up orders

from local bookshops