Transforming Health Care : Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience Hardback
by Charles (Virginia Mason Medical Center, USA. Virginia Mason Medical Center, Seattle, Washing Kenney
Hardback
Description
For decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase worker productivity.
In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method. Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology.
Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare.
The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer – the patient.
This book shows you how you use this system to transform your own organization.
Information
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Only a few left - usually despatched within 24 hours
- Format:Hardback
- Pages:248 pages, 1 Tables, black and white; 4 Illustrations, black and white
- Publisher:Taylor & Francis Inc
- Publication Date:08/11/2010
- Category:
- ISBN:9781563273759
Information
-
Only a few left - usually despatched within 24 hours
- Format:Hardback
- Pages:248 pages, 1 Tables, black and white; 4 Illustrations, black and white
- Publisher:Taylor & Francis Inc
- Publication Date:08/11/2010
- Category:
- ISBN:9781563273759
