The Oxford Handbook of Strategic Sales and Sales Management Paperback / softback

Edited by David W. (Emeritus Professor of Marketing, Neeley School of Business, Texas Christian Unive Cravens, Kenneth (Lecturer in Marketing, University of East Anglia) Le Meunier-FitzHugh, Nigel F. (Professor of Marketing & Strategy and Associate Dean, Warwick Business School, The Piercy

Part of the Oxford Handbooks series

Paperback / softback

Out of stock

Description

The Oxford Handbook of Strategic Sales and Sales Management is an unrivalled overview by leading academics in the field of sales and marketing management.

Sales theory is experiencing a renaissance driven by a number of factors, including building profitable relationships, creating/delivering brand value, strategic customer management, sales and marketing relationships, global selling, and the change from transactional to customer relationship marketing.

Escalating sales and selling costs require organizations to be more focused on results and highlight the shifting of resources from marketing to sales.

Further the growth in customer power now requires a strategic sales response, and not just a tactical one.

The positioning of sales within the organization, the sales function, and sales management are all discussed.

The Handbook fills a gap in the existing literature through consolidating the current academic research in the sales area.

The Handbook is structured around four key topics. The first section explores the strategic positioning of the sales function within the modern organization.

The second considers sales management and recent developments.

The third section examines the sales relationship with the customer and highlights how sales is responding to the modern environment.

Finally, the fourth section reviews the internal composition of sales within the organization.

The Handbook will provide a comprehensive introduction to the latest research in sales management, and is suitable for academics, professionals, and those taking professional qualifications in sales and marketing.