Continual Service Improvement Manager : Careers in IT service management Paperback / softback
by David Whapples
Part of the BCS Guides to IT Roles series
Paperback / softback
Description
To remain competitive, businesses need to ensure that their systems are supporting their needs.
The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement.
This practical and accessible book gives an excellent introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.
Information
-
Item not Available
- Format:Paperback / softback
- Pages:128 pages
- Publisher:BCS Learning & Development Limited
- Publication Date:16/02/2015
- Category:
- ISBN:9781780172248
Information
-
Item not Available
- Format:Paperback / softback
- Pages:128 pages
- Publisher:BCS Learning & Development Limited
- Publication Date:16/02/2015
- Category:
- ISBN:9781780172248
