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Communicate with Confidence, EPUB eBook

Communicate with Confidence EPUB

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Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!(R).1,042 Tips to improve your communication and interpersonal skills!You will learn how to:¢ Establish credibility and show concern ¢ Transition from criticizing to coaching ¢ Listen to negotiate so that everybody feels like a winner¢ Give clear instructions¢ Give and receive usable feedback ¢ Ask appropriate questions and answer questions appropriately to gain cooperation¢ Present ideas persuasively and communicate across gender and cultural lines

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