IT Service Management Global Best Practices : v. 1 Paperback
Edited by Jan Van Bon
Part of the ITSM Library series
A very practical publication that contains the knowledge of a large number of experts from all over the world.
Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.
- Format: Paperback
- Pages: 662 pages
- Publisher: van Haren Publishing
- Publication Date: 01/04/2008
- Category: Teaching skills & techniques
- ISBN: 9789087531003