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Quality and Operations Management : Revised Edition, Paperback / softback Book

Quality and Operations Management : Revised Edition Paperback / softback

Part of the Management Extra series

Paperback / softback

Out of stock

Description

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation.

It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

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