The Frontline Leader : Developing Effective Leadership Skills Paperback / softback
by Ern Prentice, Gordon Rabey
Paperback / softback
Description
Most Australian and New Zealand organisations have transformation programs to address issues related to becoming more efficient and competitive.
Additionally, some have decided that the solutions to being successful rest with their frontline leaders and managers.
These progressive organisations are challenging their leaders and managers by providing the support and resources they require and then holding them accountable for their performance outcomes.Since the operational frontline is the focus for the achievement of profit, as well as for effective service and product delivery, other organisational units need to support the frontline.
Written specifically for frontline operational leaders and managers, this text describes the environment and new patterns of management in which frontline leaders must work, and prepares students for success in frontline leadership through skills development and improved awareness and self confidence.
Information
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Item not Available
- Format:Paperback / softback
- Pages:248 pages, 78 black & white illustrations
- Publisher:Tilde Publishing
- Publication Date:15/02/2009
- Category:
- ISBN:9780734607645
Information
-
Item not Available
- Format:Paperback / softback
- Pages:248 pages, 78 black & white illustrations
- Publisher:Tilde Publishing
- Publication Date:15/02/2009
- Category:
- ISBN:9780734607645