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By the Numbers, Paperback / softback Book

By the Numbers Paperback / softback

Part of the Premiere Series Books series

Paperback / softback

Description

Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department.

Author Gary Naples brings twenty years of parts management experience to By the Numbers: Principles of Automotive Parts Management. This book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format.

Each chapter begins with an ""illustrative case"" which describes a typical situation (pertinent to the chapter's theme) that could occur in ""real-world"" parts departments.

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