Managing Conversations With Hostile Adults : Strategies for Teachers Hardback
by Georgia J. Kosmoski, Dennis R. Pollack
Hardback
Description
Based on an in-depth study of over 250 actively practicing teachers and certified school support professionals, this book identifies and explains the 15 most effective strategies an educator can use in order to diffuse hostile conversations with adults.
The authors present a variety of stressful confrontations: from curbing the school gossip and dealing with public humiliation, to surviving a false sexual accusation and neutralizing encounters with out-of-control individuals under the influence of drugs and/or alcohol.
In each chapter, after presenting the reader with a real-life confrontation, both the psychological and educational viewpoints are considered, the educator′s effectiveness in handling the situation is analyzed, and strategies and suggestions for application to additional circumstances are discussed.
Information
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Out of stock
- Format:Hardback
- Pages:128 pages
- Publisher:SAGE Publications Inc
- Publication Date:28/11/2000
- Category:
- ISBN:9780803968103
Other Formats
- Paperback / softback from £9.79
- EPUB from £7.99
Information
-
Out of stock
- Format:Hardback
- Pages:128 pages
- Publisher:SAGE Publications Inc
- Publication Date:28/11/2000
- Category:
- ISBN:9780803968103