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Difficult Conversations (HBR 20-Minute Manager Series), Paperback / softback Book

Difficult Conversations (HBR 20-Minute Manager Series) Paperback / softback

Part of the 20-Minute Manager series

Paperback / softback

Description

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down.

You fear your emotions could block you from a resolution.

But you can communicate in a way that's constructive--not combative.

Difficult Conversations walks you through:Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon't have much time?

Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series.

Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.

Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.

Also available as an ebook.

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£7.99

 
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