Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
ISO / IEC 20000: Das Taschenbuch, PDF eBook

ISO / IEC 20000: Das Taschenbuch PDF

PDF

Download - Immediately Available
Please note: eBooks can only be purchased with a UK issued credit card and all our eBooks (ePub and PDF) are DRM protected.

Description

The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000.

It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide:to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;to support ISO 20000 training and certification;to produce a quick reference to the core content of ISO 20000, for practitioners. ‘ISO 20000: A Pocket Guide’ is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

Information

Save 20%

£17.99

£14.39

Download - Immediately Available
Add to Basket
Sign in to add to wishlist
 
Delivered to your inbox

to transfer to your device

eBook Help

Is this the right eBook for
my device? How do I download
this eBook? See help and FAQs pages

Information