Moments of Truth Paperback / softback
by Jan Carlzon
Paperback / softback
Description
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Information
-
Less than 10 available - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:160 pages
- Publisher:HarperCollins Publishers Inc
- Publication Date:29/03/2001
- Category:
- ISBN:9780060915803
Information
-
Less than 10 available - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:160 pages
- Publisher:HarperCollins Publishers Inc
- Publication Date:29/03/2001
- Category:
- ISBN:9780060915803