Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Creating the Customer-Driven Academic Library, PDF eBook

Creating the Customer-Driven Academic Library PDF

PDF

Download - Immediately Available
Please note: eBooks can only be purchased with a UK issued credit card and all our eBooks (ePub and PDF) are DRM protected.

Description

Academic libraries are going through what may be the most difficult period in their history.

With more and more scholarly content available online and accessible almost anywhere, where does the traditional "brick and mortar" library fit in?

In this book Jeannette Woodward attacks these and other pressing issues facing today's academic librarians.

Her trailblazing strategies center on keeping the customer's point of view in focus at all times to help youIntegrate technology to meet today’s student and faculty needsRevaluate the role and function of library service desksImplement staffing strategies to match customer expectationsCreate new and effective promotional materialsLibrarians are now faced with marketing to a generation of students who log on rather than walk in and this cutting-edge book supplies the tools needed to keep customers coming through the door.

Information

Other Formats

Save 10%

£57.60

£51.84

Download - Immediately Available
Add to Basket
Sign in to add to wishlist
 
Delivered to your inbox

to transfer to your device

eBook Help

Is this the right eBook for
my device? How do I download
this eBook? See help and FAQs pages

Information