Objections : The Ultimate Guide for Mastering The Art and Science of Getting Past No Hardback
by Jeb Blount
There are few one-size-fits-all solutions in sales.
Context matters. Complex sales are different from one-call closes. B2B is different than B2C. Prospects, territories, products, industries, companies, and sales processes are all different.
There is little black and white in the sales profession. Except for objections. There is democracy in objections. Every salesperson must endure many NOs in order to get to YES.
Objections don't care or consider: Who you areWhat you sellHow you sellIf you are new to sales or a veteranIf your sales cycle is long or short - complex or transactionalFor as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting and Sales EQ, Jeb Blount's Objections is a comprehensive and contemporary guide that engages your heart and mind. In his signature right-to-the-point style, Jeb pulls no punches and slaps you in the face with the cold, hard truth about what's really holding you back from closing sales and reaching your income goals.
Then he pulls you in with examples, stories, and lessons that teach powerful human-influence frameworks for getting past NO - even with the most challenging objections. What you won't find, though, is old school techniques straight out of the last century.
No bait and switch schemes, no sycophantic tie-downs, no cheesy scripts, and none of the contrived closing techniques that leave you feeling like a phony, destroy relationships, and only serve to increase your buyers' resistance. Instead, you'll learn a new psychology for turning-around objections and proven techniques that work with today's more informed, in control, and skeptical buyers.
Inside the pages of Objections, you'll gain deep insight into: How to get past the natural human fear of NO and become rejection proofThe science of resistance and why buyers throw out objectionsHuman influence frameworks that turn you into a master persuaderThe key to avoiding embarrassing red herrings that derail sales callsHow to leverage the "Magical Quarter of a Second" to instantly gain control of your emotions when you get hit with difficult objectionsProven objection turn-around frameworks that give you confidence and control in virtually every sales situationHow to easily skip past reflex responses on cold calls and when prospectingHow to move past brush-offs to get to the next step, increase pipeline velocity, and shorten the sales cycleThe 5 Step Process for Turning Around Buying Commitment Objections and closing the saleRapid Negotiation techniques that deliver better terms and higher pricesAs you dive into these powerful insights, and with each new chapter, you'll gain greater and greater confidence in your ability to face and effectively handle objections in any selling situation. And, with this new-found confidence, your success and income will soar.
- Format: Hardback
- Pages: 240 pages
- Publisher: John Wiley & Sons Inc
- Publication Date: 25/05/2018
- Category: Sales & marketing
- ISBN: 9781119477389
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