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Making Hostile Words Harmless : A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients, PDF eBook

Making Hostile Words Harmless : A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients PDF

PDF

Please note: eBooks can only be purchased with a UK issued credit card and all our eBooks (ePub and PDF) are DRM protected.

Description

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.

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