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South Africa's BPO Service Advantage : Becoming Strategic in the Global Marketplace, PDF eBook

South Africa's BPO Service Advantage : Becoming Strategic in the Global Marketplace PDF

Part of the Technology, Work and Globalization series

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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations.

This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

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