Listening Skills Training Paperback / softback
by Lisa J. Downs
Paperback / softback
Description
Learning how to listen well is key to success in business and life.
This title offers 1/2 -day; full-day, and 2-day workshops that focus on helping facilitators define the elements of effective listening - self awareness, attentiveness, paraphrasing, and empathizing.
Numerous exercises, handouts, assessments, and tools are included to help users develop training programs for both individual and organizational requirements.
This title comes with a companion CD-ROM containing all support materials.
Information
-
Out of Stock - We are unable to provide an estimated availability date for this product
- Format:Paperback / softback
- Pages:200 pages
- Publisher:American Society for Training & Development
- Publication Date:15/05/2008
- Category:
- ISBN:9781562865023
Information
-
Out of Stock - We are unable to provide an estimated availability date for this product
- Format:Paperback / softback
- Pages:200 pages
- Publisher:American Society for Training & Development
- Publication Date:15/05/2008
- Category:
- ISBN:9781562865023