Managing Assertively: How to Improve Your People Skills : A Self-Teaching Guide Paperback / softback
by Madelyn Burley-Allen
Part of the Wiley Self-Teaching Guides series
Paperback / softback
Description
A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work.
Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.
Information
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:240 pages
- Publisher:John Wiley & Sons Inc
- Publication Date:26/05/1995
- Category:
- ISBN:9780471039716
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:240 pages
- Publisher:John Wiley & Sons Inc
- Publication Date:26/05/1995
- Category:
- ISBN:9780471039716
