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Motivating Public Employees, Paperback / softback Book

Paperback / softback

Description

What motivates public employees to work hard? This Element systematically reviews answers from public administration research.

The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons.

Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one's organization (organizational commitment) and oneself (financial incentives).

Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues.

Supplementary material for this Element is available online.

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Also in the Elements in Public and Nonprofit Administration series  |  View all