Public Service Dominant Logic Hardback
by Martin (Karlstad University Sweden) Fransson
Part of the Routledge Masters in Public Management series
Hardback
Description
This textbook examines how public services are often organised around principles derived from the manufacturing industry.
However, the public sector mostly deals with people, not goods, and so this way of organising services is inefficient.
The authors argue that the public sector needs to adopt a service-based logic, which is more aligned to today s environment of complex interaction between government, citizens, private businesses and other stakeholders. This insightful text introduces the concept of public service dominant logic as a way to understand, explain and develop public services.
It presents a range of real-life international cases and examples, and is supported by learning objectives, review questions and annotated bibliographies for each chapter.
Public Service Dominant Logic is essential reading for students of public management and public administration, as well as practising public managers and policy makers."
Information
-
Item not Available
- Format:Hardback
- Pages:3 Tables, black and white; 28 Line drawings, black and white
- Publisher:Taylor & Francis Ltd
- Publication Date:01/06/2018
- Category:
- ISBN:9781138123847
Information
-
Item not Available
- Format:Hardback
- Pages:3 Tables, black and white; 28 Line drawings, black and white
- Publisher:Taylor & Francis Ltd
- Publication Date:01/06/2018
- Category:
- ISBN:9781138123847
