The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide Paperback / softback
Part of the Active Training Series series
Too often, in situations of conflict, people seek victory rather than agreement.
Resolving conflict successfully means taking a different approach where both parties benefit creating a win-win situation. "How to Resolve Conflict Effectively, Leader's Guide" from the popular "60-Minute Active Training Series" offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations.
Specifically, participants will learn how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.
- Format: Paperback / softback
- Pages: 32 pages
- Publisher: John Wiley & Sons Inc
- Publication Date: 19/11/2004
- Category: Business & management
- ISBN: 9780787973513