logo
Supporting your high street Find out how »
Basket Image

Basket

The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide, Paperback / softback Book

The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide Paperback / softback

Part of the Active Training Series series

Description

Too often, in situations of conflict, people seek victory rather than agreement.

Resolving conflict successfully means taking a different approach where both parties benefit creating a win-win situation. "How to Resolve Conflict Effectively, Leader's Guide" from the popular "60-Minute Active Training Series" offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations.

Specifically, participants will learn how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.

Information

  • Format: Paperback / softback
  • Pages: 32 pages
  • Publisher: John Wiley & Sons Inc
  • Publication Date:
  • Category: Business & management
  • ISBN: 9780787973513