Leader's Guide to Influence, The : How to Use Soft Skills to Get Hard Results Paperback / softback
by Mike Brent, Fiona Dent
Part of the The Leader's Guide series
Paperback / softback
Description
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category The Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.
Information
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Less than 10 available - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:248 pages
- Publisher:Pearson Education Limited
- Publication Date:23/09/2010
- Category:
- ISBN:9780273729860
Other Formats
- EPUB from £10.83
Information
-
Less than 10 available - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:248 pages
- Publisher:Pearson Education Limited
- Publication Date:23/09/2010
- Category:
- ISBN:9780273729860
