Performance Scorecards : Measuring the Right Things in the Real World Paperback / softback
by Richard Y. (President and CEO Richard Chang Associates, Inc.) Chang, Mark (Senior Consultant Richard Chang Associates) Morgan
Paperback / softback
Description
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results.
Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress.
You'll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals.
Through their fictional account of manager Vince Sharp's use of the scorecards, Chang and Morgan show readers exactly how the process works. .
Information
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:192 pages
- Publisher:John Wiley & Sons Inc
- Publication Date:26/05/2010
- Category:
- ISBN:9780470910269
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:192 pages
- Publisher:John Wiley & Sons Inc
- Publication Date:26/05/2010
- Category:
- ISBN:9780470910269