Description
First published in 1998, this volume responds to the increase in performance review driven by government policies and examines the performance environment and processes for local government.
Rob Ball explores the political and managerial environment before moving onto service planning, performance indicators and the Citizen’s Charter along with case studies.
It is hoped to be of particular interest to undergraduate and postgraduate students of public administration or public management.
Information
-
Download - Immediately Available
- Format:PDF
- Pages:213 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:10/08/2018
- Category:
- ISBN:9780429821486
Other Formats
- Hardback from £105.00
- Paperback / softback from £30.39
- EPUB from £28.79
Information
-
Download - Immediately Available
- Format:PDF
- Pages:213 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:10/08/2018
- Category:
- ISBN:9780429821486