The Quality Business : Quality Issues in the Smaller Firm Hardback
by Robert Blackburn, James Curran, Julian North
Part of the Routledge Studies in Entrepreneurship and Small Business series
Hardback
Description
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing.
Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management* interviews with a selected sample of over 150 owner-managers* detailed case studies of small firms* analysis of self-generated quality strategies* the variety of formal methods of quality control.
Information
-
Out of stock
- Format:Hardback
- Pages:246 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:25/12/1997
- Category:
- ISBN:9780415146081
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Information
-
Out of stock
- Format:Hardback
- Pages:246 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:25/12/1997
- Category:
- ISBN:9780415146081