Managing Hospitality Organizations : Achieving Excellence in the Guest Experience Paperback / softback
by Robert C. Ford, Michael C. Sturman
Paperback / softback
Description
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry.
Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.
Information
-
Out of stock
- Format:Paperback / softback
- Pages:656 pages
- Publisher:SAGE Publications Inc
- Publication Date:29/03/2024
- Category:
- ISBN:9781071876275
Information
-
Out of stock
- Format:Paperback / softback
- Pages:656 pages
- Publisher:SAGE Publications Inc
- Publication Date:29/03/2024
- Category:
- ISBN:9781071876275