Professional Front Office Management : Pearson New International Edition Paperback / softback
by Robert Woods, Jack Ninemeier, David Hayes, Michele Austin
Paperback / softback
Description
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.
The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
Information
-
Only a few left - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:656 pages
- Publisher:Pearson Education Limited
- Publication Date:01/11/2013
- Category:
- ISBN:9781292026985
Other Formats
- PDF from £34.19
Information
-
Only a few left - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:656 pages
- Publisher:Pearson Education Limited
- Publication Date:01/11/2013
- Category:
- ISBN:9781292026985