The Customer-Centric You : Making Customers the Focus of Everything You Do Paperback / softback
by Stephen Hewett
Paperback / softback
Description
One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose
Information
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Only a few left - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:240 pages
- Publisher:Management Books 2000 Ltd
- Publication Date:23/02/2011
- Category:
- ISBN:9781852526726
£14.99
£12.65
Information
-
Only a few left - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:240 pages
- Publisher:Management Books 2000 Ltd
- Publication Date:23/02/2011
- Category:
- ISBN:9781852526726