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Co-creation in Public Services for Innovation and Social Justice, Paperback / softback Book

Co-creation in Public Services for Innovation and Social Justice Paperback / softback

Edited by Susan (Manchester Metropolitan University) Baines, Rob (Northumbria University) Wilson, Chris (Manchester Metropolitan University) Fox, Inga (Karlstad University, Sweden) Narbutaite Aflaki, Andrea (University of Bologna) Bassi, Heli (Turku University of Applied Sciences) Aramo-Immonen, Riccardo (University of Bologna) Prandini

Paperback / softback

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Available Open Access digitally under CC-BY licence.

This book examines the idea and practice of co-creation in public services.

Informed by practical action, lived experience and research from 10 countries across Europe, including the UK, it shines new light on the theory and reality of co-creation by conceptualising it in terms of human rights, social justice and social innovation. Focusing on human dimensions, the book presents real life examples in public services as diverse as social care, health, work activation, housing and criminal justice.

It also highlights the ways digital technologies can accelerate or hinder co-creation. The book confronts a paradox at the heart of co-creation: standardisation and inflexibility in planning and resourcing, or ‘concrete-ness’, counters the ‘elasticity’ required to sustain co-creation in complex contexts.

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