logo
Supporting your high street Find out how »
Basket Image

Basket

Leading In Health Care Organizations : Improving Safety, Satisfaction, and Financial Performance, Hardback Book

Leading In Health Care Organizations : Improving Safety, Satisfaction, and Financial Performance Hardback

Edited by Tony Simons, Hannes Leroy, Grant T. Savage

Part of the Advances in Health Care Management series

Description

Health care organizations around the world are judged in terms of a health care triple bottom line: ensuring employee and patient safety, maximizing employee and patient satisfaction, and meeting financial goals. Given the increasing burden of chronic diseases, the increasing complexity of medical interventions, and the increasing costs of care, innovative leadership is required to achieve this triple bottom line.

The 14th volume of the Advances in Health Care Management research series addresses the links between leadership and safety, satisfaction or financial performance in health care management by exploring questions such as the following: (1) How does leadership impact employee safety? (2) How does leadership affect patient safety? (3) How does leadership impact employee satisfaction? (4) How does leadership affect patient satisfaction? (5) How does leadership affect financial performance? (6) How do health care organizations deploy multi-level leadership to achieve safety goals?

Satisfaction goals? Financial goals? Multiple goals? (7) How do health care organization leaders establish and maintain a safety culture? A patient-centered culture? A high performance culture? Combined cultures?"

Information

£80.99

£71.05

 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops