Public Administration Reformation : Market Demand from Public Organizations Hardback
Edited by Yogesh Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar
Part of the Routledge Critical Studies in Public Management series
Hardback
Description
In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers.
Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects.
This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe.
In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation.
Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.
Information
-
Out of stock
- Format:Hardback
- Pages:312 pages, 17 Tables, black and white; 17 Halftones, black and white
- Publisher:Taylor & Francis Ltd
- Publication Date:14/11/2013
-
Category:
- Sociology: work & labour
- Political structure & processes
- Economics
- E-commerce: business aspects
- Quality Assurance (QA) & Total Quality Managemen..
- Production & quality control management
- Research & development management
- Organizational theory & behaviour
- Public ownership / nationalization
- Health systems & services
- ISBN:9780415836678
Information
-
Out of stock
- Format:Hardback
- Pages:312 pages, 17 Tables, black and white; 17 Halftones, black and white
- Publisher:Taylor & Francis Ltd
- Publication Date:14/11/2013
-
Category:
- Sociology: work & labour
- Political structure & processes
- Economics
- E-commerce: business aspects
- Quality Assurance (QA) & Total Quality Managemen..
- Production & quality control management
- Research & development management
- Organizational theory & behaviour
- Public ownership / nationalization
- Health systems & services
- ISBN:9780415836678
