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Customer Care Excellence : How to Create an Effective Customer Focus - Book

Customer Care Excellence : How to Create an Effective Customer Focus

Sarah Cook

Format: Book (Paperback / softback)

£29.99

£27.65

Book (Paperback / softback)

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Complaint Management Excellence : Creating Customer Loyalty through Service Recovery - Book

£34.99

£32.49

Book (Paperback / softback)

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Leading the Customer Experience : Inspirational Service Leadership - Book

£35.99

£33.69

Book (Hardback)

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Measuring Customer Service Effectiveness - Book

Measuring Customer Service Effectiveness

Sarah Cook

Format: Book (Hardback)

£135.00

Book (Hardback)

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