Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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Format: Book (Hardback)
How Brands Become Icons : The Principles of Cultural Branding
D. B. Holt
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How Brands Grow 2 Revised Edition : Including Emerging Markets, Services, Durables, B2B and Luxury Brands
Jenni (Research Professor and Associate Director, Research P Romaniuk
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Format: Book (Hardback)
Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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Sense : The book that uses sensory science to make you happier
Russell Jones
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Format: Book (Hardback)
The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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Implementing Value Pricing : A Radical Business Model for Professional Firms
Ronald J. (VeraSage Institute in California, USA) Baker
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Format: Book (Hardback)
For the Culture : The Power Behind the World's Most Successful Brands, from Apple to Beyonce
Marcus Collins
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Format: Book (Hardback)
Better Brand Health : Measures and Metrics for a How Brands Grow World
Jenni (International Director, International Director, Ehren Romaniuk
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Format: Book (Hardback)
Beyond Disruption : Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs
W. Chan Kim
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Gap Selling : Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
Keenan
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Format: Book (Hardback)
Goodvertising : Creative Advertising that Cares
Thomas Kolster
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Format: Book (Hardback)
The Art of Client Service : The Classic Guide, Updated for Today's Marketers and Advertisers
Robert (University of Texas at Austin) Solomon
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Format: Book (Hardback)
Sales EQ : How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
Jeb Blount
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The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money
B. Joseph Pine II
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Format: Book (Hardback)
The Beauty of Time Travel : Officine Universelle Buly and the Work of Ramdane Touhami
Gestalten
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Format: Book (Hardback)
The PR Masterclass : How to develop a public relations strategy that works!
Alex Singleton
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Format: Book (Hardback)
Predictable Prospecting: How to Radically Increase Your B2B Sales Pipeline
Marylou Tyler
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Format: Book (Hardback)
The Irresistible Offer : How to Sell Your Product or Service in 3 Seconds or Less
Mark Joyner
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Format: Book (Hardback)
Share This : The Social Media Handbook for PR Professionals
CIPR (Chartered Institute of Public Relations)
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Format: Book (Hardback)
The New Power Base Selling : Master The Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition
Jim (Holden International) Holden
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Format: Book (Hardback)
Platform Strategy : How to Unlock the Power of Communities and Networks to Grow Your Business
Laure Claire Reillier
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Format: Book (Hardback)