Omni-Channel Retail and the Supply Chain : Working Together for a Competitive Advantage
Paul Myerson
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Customer Engagement : Contemporary issues and challenges
Roderick J. (University of Auckland, New Zealand) Brodie
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Enterprising Initiatives in the Experience Economy : Transforming Social Worlds
Britta Timm Knudsen
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The Circular Economy : A User's Guide
Walter R Stahel
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Social Media for Fashion Marketing : Storytelling in a Digital World
Wendy K. Bendoni
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Transformative Consumer Research for Personal and Collective Well-Being
David Glen (University of Virginia, USA) Mick
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Making Sustainability Work : Best Practices in Managing and Measuring Corporate Social, Environmental and Economic Impacts
Marc J. Epstein
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Platform Strategy : How to Unlock the Power of Communities and Networks to Grow Your Business
Laure Claire Reillier
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Competitive Identity : The New Brand Management for Nations, Cities and Regions
Simon Anholt
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Understanding the Social Dimension of Sustainability
Jesse Dillard
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Creating Sustainable Work Systems : Developing Social Sustainability
Peter Docherty
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Creating Sustainable Work Systems : Developing Social Sustainability
Peter Docherty
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A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
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The DNA of Customer Experience : How Emotions Drive Value
C. Shaw
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Places : Identity, Image and Reputation
Simon Anholt
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How to Brand Nations, Cities and Destinations : A Planning Book for Place Branding
T. Moilanen
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Consumer Behavior in Travel and Tourism
Kaye Sung Chon
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The Economics of Industrial Innovation
Chris Freeman
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Investor Relations : Principles and International Best Practices in Financial Communications
Anne Guimard
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