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Customer Care Excellence : How to Create an Effective Customer Focus - Book

Customer Care Excellence : How to Create an Effective Customer Focus

Sarah Cook

Available to Order - This title is available to order, with delivery expected within 2 weeks

Format: Book (Paperback / softback)

£29.99

£27.65

Available to Order - This title is available to order, with delivery expected within 2 weeks

Book (Paperback / softback)

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The Essential Guide to Employee Engagement : Better Business Performance through Staff Satisfaction - Book

The Essential Guide to Employee Engagement : Better Business Performance through Staff Satisfaction

Sarah Cook

Available to Order - This title is available to order, with delivery expected within 2 weeks

Format: Book (Paperback / softback)

£29.99

£27.65

Available to Order - This title is available to order, with delivery expected within 2 weeks

Book (Paperback / softback)

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Complaint Management Excellence : Creating Customer Loyalty through Service Recovery - Book

Complaint Management Excellence : Creating Customer Loyalty through Service Recovery

Sarah Cook

Out of stock

Format: Book (Paperback / softback)

£34.99

£32.49

Out of stock

Book (Paperback / softback)

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Leading the Customer Experience : Inspirational Service Leadership - Book

Leading the Customer Experience : Inspirational Service Leadership

Sarah Cook

Out of stock

Format: Book (Hardback)

£35.99

£33.69

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Book (Hardback)

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Measuring Customer Service Effectiveness - Book

Measuring Customer Service Effectiveness

Sarah Cook

Available to Order - This title is available to order, with delivery expected within 2 weeks

Format: Book (Hardback)

£135.00

Available to Order - This title is available to order, with delivery expected within 2 weeks

Book (Hardback)

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Building a High-performance Team : Proven Techniques for Effective Team Working - Book

Building a High-performance Team : Proven Techniques for Effective Team Working

Sarah Cook

Out of stock

Format: Book (Paperback / softback)

£19.95

Out of stock

Book (Paperback / softback)

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The Effective Manager : Management Skills for High Performance - Book

The Effective Manager : Management Skills for High Performance

Sarah Cook

Item not Available

Format: Book (Paperback / softback)

£19.95

Item not Available

Book (Paperback / softback)

Item not Available
Leading for Success : Unleash Your Leadership Potential to Achieve Extraordinary Results - Book

Leading for Success : Unleash Your Leadership Potential to Achieve Extraordinary Results

Sarah Cook

Item not Available

Format: Book (Paperback / softback)

£19.95

Item not Available

Book (Paperback / softback)

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Coaching for High Performance : How to Develop Exceptional Results Through Coaching - Book

Coaching for High Performance : How to Develop Exceptional Results Through Coaching

Sarah Cook

Out of stock

Format: Book (Paperback / softback)

£19.95

Out of stock

Book (Paperback / softback)

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Coping with Unplanned Absences : A Pocket Guide - Book

Coping with Unplanned Absences : A Pocket Guide

Sarah Cook

Item not Available

Format: Book (Paperback / softback)

£9.95

Item not Available

Book (Paperback / softback)

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Essential Time Management and Organisation : A Pocket Guide - Book

Essential Time Management and Organisation : A Pocket Guide

Sarah Cook

Out of stock

Format: Book (Paperback / softback)

£9.95

Out of stock

Book (Paperback / softback)

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Measuring Customer Service Effectiveness - Book

Measuring Customer Service Effectiveness

Sarah Cook

Out of stock

Format: Book (Paperback / softback)

£53.99

Out of stock

Book (Paperback / softback)

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Dream, Plan, Reduce Risk & Take Action - Book

Dream, Plan, Reduce Risk & Take Action

Sarah Cook

Item not Available

Format: Book (Paperback / softback)

£9.99

Item not Available

Book (Paperback / softback)

Item not Available
Practical Benchmarking - Book

Practical Benchmarking

Sarah Cook

Item not Available

Format: Book (Paperback)

£22.50

£20.35

Item not Available

Book (Paperback)

Item not Available
Well-being in the Workplace : A guide to resilience for individuals and teams - Book

Well-being in the Workplace : A guide to resilience for individuals and teams

Sarah Cook

Out of stock

Format: Book (Paperback / softback)

£15.95

Out of stock

Book (Paperback / softback)

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Effective Career Development : Advice for establishing an enjoyable career - Book

Effective Career Development : Advice for establishing an enjoyable career

Sarah Cook

Available to Order - This title is available to order, with delivery expected within 2 weeks

Format: Book (Paperback / softback)

£15.95

Available to Order - This title is available to order, with delivery expected within 2 weeks

Book (Paperback / softback)

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